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FusionRays.com reserves the right to change this Policy any time, so please, check this page at least once a month or when in doubt. We will announce any updates that occur. FusionRays.com strives to provide the best possible service to all our customers, but we will not tolerate any unlawful activity or abuse on our servers. We respect freedom of speech and expression unless it is harmful to others. These brief guidelines are imposed to protect you, other FusionRays.com customers and us against such harm.

Payment Policies:

Payment through Cheque: Invoices are issued every month (or year) by email. Accounts are automatically suspended if payment is not received 14 days from the date of the invoice being sent.

Payment through Credit Cards: Your will recieve invoices monthly or yearly (depending on your hosting account) from the day that you sign up. You will automatically be billed on the anniversary date of your signup. Credit card payments are processed by our secure credit card processing partner, InternetSecure.com.

All prices are in American Dollars. (Unless otherwise noted.)

FusionRays.com will not issue any refunds after the 15 day money back period has passed.
There are no refunds for domain name purchases.

Account Cancellation:

You may cancel at anytime. To cancel your account, login to your Customer Panel and choose the cancel account option. Please note that you will not be refunded for the account cancellation if the 15 day guarantee period has passed.

Indemnification Policy:

You agree to use all FusionRays.com services and facilities at your own risk. FusionRays.com specifically disclaims all warranties of merchantability and fitness for a particular purpose. In no event shall FusionRays.com be liable for any loss, or loss of data, or other commercial damage, including but not limited to special, incidental, consequential or other damages. Customer agrees that it shall defend, indemnify, save and hold FusionRays.com harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney’s fees asserted against FusionRays.com, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, it’s agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless FusionRays.com against liabilities arising out of:

Customer agrees to defend, indemnify and hold harmless FusionRays.com against liabilities arising out of:

- Any injury to person or property caused by any products sold or otherwise distributed in connection with FusionRays.com’s server and service;

- Any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party;

- Copyright infringement;

- Any defective products sold to customer from FusionRays.com's server.

FusionRays.com shall be the sole judge of what violates this Policy.

SPAM Policy:

FusionRays.com is committed to a zero-tolerance, anti-Spamming policy. Under this policy, we prohibit Spam, or any unsolicited commercial email, from being sent either: Over the FusionRays.com network, by customers or any other users of the FusionRays.com network (including customers' customers); AND/OR over ANY network— if the message sent advertises or mentions a site hosted on the FusionRays.com server.

We react very quickly and seriously to violations, and we further reserve the right to terminate the services, without prior notice, of any customer disregarding this policy. Sending unsolicited commercial email (a.k.a. "spam"), cross-posting messages to a large number of Usenet groups, posting obscene or threatening messages while using or referring to an FusionRays.com email address or web site URL is prohibited. The use of FusionRays.com servers as a mail drop for responses to activities described above is also prohibited. Accounts cancelled due to spam are subject to a "clean up" fee of $1000.

For further detail about e-mail regulations please visit :
E-mail Regulations

Content Policy:

All services provided by FusionRays.com may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United States Federal, State or City law is prohibited. This includes, but is not limited to: copyrighted material, trademark, intellectual property, material we judge to be threatening or obscene, or material protected by trade secret and other statute without proper authorization. The subscriber agrees to indemnify and hold harmless FusionRays.com from any claims resulting from the use of the service which damages the subscriber or any other party.

Pornography and sex-related merchandising is prohibited on all FusionRays.com servers. This includes sites that may infer sexual content, or links to adult content elsewhere. FusionRays.com will be the sole arbiter in determining violations of this provision.

Also prohibited are sites that promote any illegal activity or present content that may be damaging to FusionRays.com servers or any other server on the internet. Links to such materials are also prohibited.

Examples of unacceptable content or links -

- Pirated software.
- Hacker programs or archives.
- Warez sites.
- Online gambling.

Any illegal activity, including adult content, links to adult content web sites, online gambling, spamming or hacking will result in your site being shut down.

FusionRays.com will be the sole arbiter as to what constitutes a violation of this provision.

SSH Policy:

FusionRays.com enforces a "No SSH" policy. Any domain that uses a script which can be used to elevate privileges or enable SSH services, will be instantly suspended.

If you really need to use SSH, please contact support from your Customer Panel and describe why you need it.

CGI Scripts Policy:

Each account comes with its own cgi-bin. You are free to use any CGI scripts you wish, however we reserve the right to disable any CGI script that effects normal server operation or service to other FusionRays.com customers. You will be notified in 24 hours about offending cgi script. No chat room or similar scripts allowed. FusionRays.com is not responsible for scripts that you use in your hosting. At times we will assist you with your script, but it is not our responsibility to ensure your scripts function.

Please visit Banned Scripts for a list of banned scripts.

Most scripts are safe to use but some that aren't efficiently coded will cause high server loads. Since this is a shared environment, this will have adverse effects on everyone on the server. FusionRays.com reserves the right to temporarily suspend your account if it uses too many server resources until we find a better solution for you. You will be notified 24 hours before your web site is suspended, this does not happen too often.

Chat Policy:

FusionRays.com does not allow chat rooms. You can however use the chat room software that comes pre-installed in your Cpanel.

Backups:

Full backups are made daily. No guarantees are made of any kind, either expressed or implied, as to the integrity of these backups. Backups are made for server restoration purposes only. It is the clients' responsibility to maintain local copies of their web content any information. The Backup Manager is included in each hosting plan and you can use this tool to backup your files. If loss of data occurs due to an error of FusionRays.com, we will attempt to recover the data for no charge to the client. If data loss occurs due to negligence of client in securing their account or by an action of the client, FusionRays.com will attempt to recover the data from the most recent archive for a $200.00 fee.

FusionRays.com reserves the right to amend our Terms and Conditions at any time and without notice. It is a good idea to check back every few weeks to see any changes and additions.

 


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